Privacy Policy

Privacy Policy

Current as of January 2022 (“we,” “our,” or “our”) respects your right to privacy. This Privacy Statement explains how collects, uses, and discloses your personal information.


This Privacy Statement refers to our website located at and its subdomains (collectively, our “Service”). By using or utilizing our service, you indicate that you have read, comprehended, and consent to our collection, storage, use, and sharing of your personal information as outlined in this Privacy Statement and our Terms of Service.


Definitions and phrases relevant to this privacy statement:


A cookie is a little piece of data that is created by a website and stored by your web browser. This cookie is used to identify your browser, give analytics, and remember information about you, such as your preferred language or login details.

When this policy refers to “we,” “us,” or “our,” it is referring to, which is responsible for your information in accordance with this Privacy Policy. In this instance, Bangladesh is the location of or its owners/founders.

A customer is a company, organization, or individual that registers for the Service in order to manage interactions with their customers or service users.

Device: any internet-connected device, such as a smartphone or tablet computer, that can be used to access and use the services.


Every Internet-connected device is given a unique number known as an Internet Protocol (IP) address. Typically, these numerals are assigned to geographic blocks. IP addresses are frequently used to determine the location from which a device connects to the Internet: Personnel are employees or those contracted to conduct a service on their behalf.


one of the parties involved Personal Data: any information that, directly or indirectly, or in connection with other information, permits the identity or identifiability of a natural person, such as a personal identification number.


Service: refers to the service as defined in the accompanying agreements (if available) and on this site.

Advertisers, contest sponsors, promotional and marketing partners, and others that provide us with information or whose products or services we believe may be of interest to you are examples of third-party services.

The URL for the website is

You are a registered user of in order to use its services. Information is collected automatically.


When you access our platform, certain information such as your Internet Protocol (IP) address and/or browser and device characteristics are automatically gathered. This information may be used to establish a connection between your computer and the Internet. Other information collected automatically may include a login, email address, password, computer and connection information such as browser plug-in types and versions and time zone setting, operating systems and platforms purchase history, (information from other users), the full Uniform Resource Locator (we sometimes aggregate with similar URL) clickstream to, though, and from our Website, which may include the date and time cookie number, parts of the site you viewed or searched for, and the date and time of your request (we sometimes aggregate with similar URL) clickstream For fraud protection and other purposes, we may also use browser data such as cookies, Flash cookies (also known as Flash Local Shared Objects), or similar data on some portions of our website. We may use software tools such as JavaScript to measure and collect session information, including page response times, download problems, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and techniques used to navigate away from the page. Additionally, we may gather technical information about your device in order to prevent fraud and determine what’s wrong with it.


We collect certain information automatically when you visit, utilize, or traverse the platform. This information does not reveal your specific identity (such as your name or contact information), but it may include information about your device and usage, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about who uses our service and when, and other technical information. This information is required primarily for the security and operation of our website, as well as for internal reporting and analytics purposes.


How do we utilize the data we collect?


We may use any of the information we collect about you in one of the following ways:

  • To customize your experience, your information assists us in meeting your specific requirements.
  • We continually aim to enhance our service offerings depending on the comments and information you provide.
  • to improve customer service. Your information enables us to react to your customer service requests and assistance needs with more efficiency.
  • To conduct transactions
  • As part of a contest, promotion, poll, or other site feature, to send out recurring emails.

When do we use third-party consumer information?

When you contact us, we receive some information from third parties. When you submit your email address to us to express interest in becoming a customer, for instance, we obtain information from a third party that provides us with automatic fraud detection services. Occasionally, we also gather data made publicly available on social media networks. You may manage how much of your information social networking websites make public by altering your privacy settings on these sites.


How long do we retain your data?

We only retain your information for as long as necessary to provide you with service and accomplish the goals outlined in this policy. This also applies to anyone with whom we disclose your information and who performs services on our behalf. When we no longer need to use your information and there is no legal or regulatory requirement for us to maintain it, we will either erase it from our systems or depersonalize it so that you cannot be identified.


How do we safeguard your data?

When you place an order, enter, send, or access your personal information, we apply a variety of security procedures to preserve the safety of your personal information. We provide access to a secure server. Sensitive and credit information supplied by the user is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our payment gateway providers’ database, only to be accessible by those authorized with special access rights to such systems, and who are required to keep the information confidential. Your sensitive information (credit cards, social security numbers, financials, etc.) is never stored following a transaction. However, we cannot ensure or warrant the total security of any information you communicate to us, nor can we guarantee that your information on the service will not be accessed, disclosed, altered, or destroyed by a breach of any of our physical, technological, or managerial safeguards.

Governing Statute

This Agreement and your use of our service are subject to Bangladeshi law, excluding its laws on conflicts of law. Our service may be subject to additional municipal, state, national, and international laws.

Your Consent By using our service, creating an account, or making a purchase, you agree to the terms of this Privacy Statement.

Links to Additional Websites


This Privacy Statement applies exclusively to the Services.

The services may contain links to websites that are not owned or maintained by We are not responsible for the truth, completeness, or opinions stated on such websites, nor do we investigate them. monitored or examined by us for accuracy or completeness. Please note that when you click on a link to leave the Services and visit another website, our Privacy Statement no longer applies. You’re surfing and interaction on any other website, including those to which we provide a link, is subject to that website’s own rules and standards. Such third parties may acquire information about you through their own cookies or other means.



We recognize the areas of our website that you have visited by using “cookies.” A cookie is a small piece of data that your web browser stores on your computer or mobile device. We use cookies to customize the content displayed on our website. The majority of web browsers can be configured to deactivate cookie usage. If you disable cookies, you may not be able to access our website’s functions correctly or at all. We never use cookies to store personally identifiable information.



We and many of the websites and services you use are free because of advertising. We work hard to ensure that advertisements are secure. Relevant and as unobtrusive as possible.


Advertising Cookies

Cookies improve the effectiveness of advertising. Without cookies, it is extremely difficult for advertisers to reach their target audience or to determine how many ads were displayed and how many clicks they received.


Child Privacy

We collect information from children under 13 years old in order to enhance our services. Please notify us if you are a parent or guardian and you learn that your child has provided us with personal information without your consent. If we learn that we have obtained personal information from a child under 13 without verification of parental consent, we erase such information from our servers.


Alterations to Our Privacy Statement

If we decide to modify our privacy policy, we will put the revised policy on this page and/or revise the “Last Revised” date below.


Independent Services

We may display, include, or provide access to third-party content, such as data information apps and other products and services, as well as provide links to third-party websites or services (“Third-Party Services”).

You understand and accept that we are not responsible for the accuracy, completeness, timeliness, validity, copyright compliance, legality, decency, quality, or any other aspect of third-party services.

We assume no duty or obligation for any third-party services rendered to you or any other individual or organization.

Third-Party Services and links to them are offered exclusively for your convenience, and you access and use them solely at your own request and subject to the terms and conditions of such third parties.


Facebook Pixel

The Facebook pixel is an analytics tool that enables you to evaluate the efficacy of your advertising by analyzing the actions of website visitors. You can use the pixel to: Ensure that your advertising is displayed to the appropriate individuals. When you use the service, Facebook pixels may collect information from your device. Facebook Pixel collects information in accordance with its Privacy Statement.


Do we share the collected information with third parties?

We may share both personal and non-personal information with third parties such as advertisers, sponsors, promotional and marketing partners, and others that offer our content or whose products or services we believe may be of interest to you. We may also share it with our existing and future related firms and business partners. If we are involved in a merger, asset sale, or other business reorganization, we may share or transfer your personal and non-personal information to our successors.


We may employ reputable third-party service providers to perform functions and provide services to us, such as hosting and maintaining our servers and our services; database storage and management; e-mail management; storage marketing; payment card processing; customer care; and order fulfillment. We will likely disclose your personal information and perhaps the same non-personal information to enable these third parties to provide these services for us and you.


For analytics purposes, we may share sections of our log file data, including IP addresses, with third parties such as web analytics partners, application developers, and ad networks. If your IP address is shared, it may be used to estimate your geographical location and other technical characteristics, such as your connection speed, whether you accessed the service from a shared location, and the type of device you used to access the service. They may compile information about our advertising and what you see on the service in order to conduct audits research and generate reports for us and our advertisers.


We may also disclose personal and non-personal information about you to government or law enforcement officials or private parties as we, in our sole discretion, deem necessary or appropriate to respond to claims, legal process (including subpoenas), to protect our rights and interests or those of a third party, the safety of the public or any person, to prevent or stop any illegal, unethical, or legally actionable activity, or to otherwise comply with applicable laws and regulations.


Where and when is customer and end-user information collected?

We will collect the personal information you provide. We may also receive information about you from other parties, as indicated in the preceding section.

Could my information be shared with other nations?

We are a Bangladeshi company. Information collected via our website, through direct interactions with you, or from use of our help services may be periodically transferred to our offices or personnel, or to third parties, located throughout the world, and may be viewed and hosted anywhere in the world, including countries that may not have laws of general applicability governing the use and transfer of such data. By using any of the aforementioned, you consent, to the maximum extent permitted by relevant law, to the trans-border transmission and hosting of such information.


Is the data gathered through our service protected?

We take measures to ensure the safety of your information. We have physical, electronic, and administrative measures in place to safeguard and prevent unauthorized access to your information, maintain data security, and use it properly. However, neither humans nor security technologies, including encryption systems, are perfect. Additionally, individuals might commit purposeful crimes, make blunders, and disregard policies. Even while we make reasonable measures to safeguard your personal information, we cannot guarantee its total safety. If relevant legislation imposes a non-disclaim able duty to protect your personal information, you agree that willful wrongdoing will be considered to determine our compliance with that duty.


Can I correct or amend my information?

Your rights to update or amend the information we collect depend on the nature of our connection with you. Personnel are permitted to amend or correct their information in accordance with our internal employment standards. Customers may request restrictions on the following uses and disclosures of their personally identifiable information: You may contact us to: (1) update or correct your personally identifiable information, (2) change your preferences with respect to communications and other information you receive from us, or (3) delete the personally identifiable information maintained about you on our systems (subject to the next paragraph), by canceling your account. These updates, corrections, changes, and deletions will not affect other information that we hold or information that we have disclosed to third parties in accordance with this Privacy Statement prior to such update, correction, UN rectification, modification, or deletion. Before granting you access to your profile or allowing you to make changes, we may take reasonable procedures (such as asking a unique password) to verify your identity in order to safeguard your privacy and security. You are responsible for keeping your password and account details confidential at all times. You should be aware that it is technically impossible to erase every record of the information you have submitted from our database. Due to the necessity of backing up our systems to prevent accidental data loss, a copy of your information may exist in a non-erasable format that is difficult or impossible for us to retrieve. All personal information held in databases we actively utilize and other easily searchable media shall be promptly updated, corrected, altered, or deleted, as appropriate, as soon as and to the extent that it is reasonable and technically feasible to do so. If you are an end user and wish to update, delete, or receive any information we hold about you, please contact the company that you transact business with.

Sale of a Company

We reserve the right to transfer information to a third party in the event of a sale, merger, or other transfer of all or substantially all of the assets of us or any of our corporate affiliates (as defined herein), or that portion of us or any of its corporate affiliates to which the service relates, or if we discontinue our business or file or have filed a petition in bankruptcy against us. Reorganization or similar procedure provided the third party agrees to our Privacy Policy’s requirements.



Our corporate affiliates may get information (including personal information) about you. A “Corporate Affiliate” is, for purposes of this privacy policy, any person or entity that directly or indirectly controls, is controlled by, or is under common control with us, regardless of ownership or other relationship. Any personal information about you that we transmit to our corporate affiliates will be handled in accordance with the rules of this Privacy Statement.


Details regarding the General Data Protection Regulation (GDPR)

If you are a resident of the European Economic Area (EEA), we may collect and use information about you. In this section of our Privacy Policy, we will explain how and why this data is gathered and how we prevent it from being copied or used inappropriately.


What exactly is GDPR?

GDPR is an EU-wide privacy and data protection law that regulates how firms secure the data of EU citizens and strengthens EU residents’ rights over their personal data.

What are personal records?

Any information that pertains to a specific, identifiable individual. GDPR encompasses a broad range of information that could be used alone or in conjunction with other information to identify an individual. Personal information is not limited to a person’s name or email address. Financial information, political viewpoints, genetic data, biometric data, IP addresses, physical addresses, sexual orientation, and ethnicity are examples of sensitive data. The Data Protection Principles contain such provisions as


The processing of gathered personal information must be fair, legal, and transparent, and it should only be used in ways that a reasonable person would anticipate.

Personal information should only be gathered for a specific purpose and used solely for that purpose. When collecting personal information, organizations must justify their necessity.

Personal information should only be kept for as long as necessary to fulfill its intended purpose.

GDPR-eligible individuals have the right to access their own personal data. In addition, they can request a copy of their data and that it be updated, removed, limited, or transferred to another organization.


Why is GDPR so significant?

GDPR introduces new obligations for the protection of personal data collected and processed by organizations. In addition, it raises the stakes for compliance by strengthening enforcement and raising penalties for violations. Beyond these facts, it is the morally correct course of action. At Help Scout, we feel that your data privacy is of the utmost importance, and we have already implemented robust security and privacy measures that exceed the standards of this new rule.


Individual Data Subject Access, Portability, and Deletion Rights

We are committed to assisting our clients in meeting the GDPR subject rights standards. We process or store all personal data with DPA-compliant providers who have been thoroughly vetted. We retain all conversation and personal data for up to six years, until your account is terminated, in which case we dispose of all data in accordance with our Terms of Service and Privacy Policy, but for no more than sixty days:


We are aware that if you operate with EU consumers, you must give them the ability to view, update, recover, and delete their personal information. We’ve got you! We’ve been self-service from the beginning, and you’ve always had access to both your data and your customers’ data. Our customer support team is here to address any questions you may have regarding API usage.


California Residents

The California Consumer Privacy Act (CCPA) requires us to disclose the categories of personal information we collect and how we use it, as well as the categories of sources from which we gather personal information and the third parties with whom we share it, as described above. We are also required to disclose information regarding the legal rights of California residents. You may exercise the rights listed below:


Right to Access and Knowledge You may submit a verifiable request for information regarding: (1) the categories of personal information we collect, use, or share; (2) the purposes for which we collect or use categories of personal information; (3) the categories of sources from which we collect personal information; and (4) the specific pieces of personal information we have collected about you.

right to equitable treatment. We will not treat you differently if you exercise your right to privacy. Right to Erasure You may submit a verified request to close your account, and we will destroy all personal data we have gathered about you. Request that a business that sells the personal information of consumers stop doing so. If you submit a request, we will react within one month. Please contact us if you wish to exercise any of these rights. We do not sell our users’ personal information.


Contact us for additional information about these rights.


CalEPA (California Online Privacy Protection Act)

CalEPA mandates that we declare the categories of personal information we gather and how we utilize it, as well as the categories of information sources.

As previously described, we gather personal information from and share it with the parties listed above.


Users enjoy the following privileges:

Right to Access and Knowledge You may submit a verifiable request for (1) categories of personal information we collect, use, or share: (2) purposes for which we gather or use categories of personal information: (3) sources from which we gather personal information; and (4) specific personal information we have collected about you.

right to equitable treatment. We will not treat you differently if you exercise your right to privacy.

Right to Erasure You may submit a verified request to close your account, and we will destroy all personal data we have gathered about you.

right to urge that a business that sells a consumer’s personal information refrain from doing so.


If you submit a request, we will react within one month. Please contact us if you wish to exercise any of these rights.


We do not sell our users’ personal information. Contact us for additional information about these rights.


Contact Information

Please contact us without delay if you have any questions.


[email protected]

Contact us at